Returns Policy
– Any product purchased from freshceylon.com could be returned within 30 days of delivery for a full refund.
– Returns should be shipped to the same address it was sent from.
– Always the buyer has to bear the return shipping and handling cost and it will not be refunded.
– freshceylon.com will not accept a return for an exchange with another different product.
– We will not accept any returned product after 30 days from the date of delivery.
– We will not accept any returned product unless it weighs more than 95% from it’s original purchased weight.
– We will not accept any returned product, if the product has been damaged. It is the buyer’s responsibility to pack the product in a secure air-tight package and return the product.
– A full refund will be issued once the returned product has been accepted by us.
– Refunds will be made using the same method which was used by the buyer for the initial payment, the relevant payment processing service will be responsible for the time taken to process the refund payment.